Doho Laundro Frequently Asked Questions
Straightforward answers about how wash and fold, laundry pickup and delivery, and pricing work at Doho Laundro.
Pricing FAQ
For wash and fold drop-off, you pay in store when you pick up your order. For laundry pickup and delivery, the card on your account is charged once your laundry is ready for delivery.
Doho Laundro charges by the dry, finished weight of your laundry, not the wet weight before washing.
No — bulky items like comforters and pillows are priced at a flat rate instead of by weight, so you always know the cost upfront.
Laundromat FAQ
Daily from 6:00 AM to 9:00 PM daily.
Attendants are onsite from 2:00 PM to 6:00 PM and again from 7:30 PM to 9:00 PM Monday through Friday and again on Saturday and Sunday from 10:00 AM to 3:00 PM.
Yes, we have a number of 4-laod, 6-load, and 8-load washers and jumbo dryers to take care of your wash load.
Wash and Fold FAQ
We use professional-grade detergent suited for commercial machines, along with stain pretreatment on visible spots. Let us know if you'd prefer a specific detergent or have a sensitivity.
Standard detergent is included in every wash and fold order. Upgraded detergents or fabric softeners may carry an additional charge — ask in store or note your preference when you schedule online.
Simply drop your laundry off at our Dana Point location during drop-off hours, or schedule a pickup online if you'd rather we come to you.
Our wash and fold service is available in-store from 2:00 PM to 6:00 PM and again from 7:30 PM to 9:00 PM Monday through Friday and again on Saturday and Sunday from 10:00 AM to 3:00 PM.
Pickup and Delivery FAQ
Create an account online, choose your pickup and delivery days, select how often you'd like service, and submit your order. From there, just set your laundry bag out on your scheduled pickup day.
Bag your laundry and set it out at the scheduled time. There's no need to sort or pretreat — our team takes care of that once it arrives.
You'll receive confirmation of your pickup and delivery dates. Your driver collects your laundry on the pickup date, and it's returned washed, dried, and folded on your delivery date.
Yes. Use the Preferences and Special Instructions fields when you schedule your order to note anything specific — a detergent request, instructions for a single item, or delivery notes for your driver.
Pricing FAQ
No, but yo have to let us know in your order notes. Just let us know where our driver can find the laundry and where to leave it. We recommend using an inconspicuous location for this.
Please note we are not responsible for anything that happens to your laundry before we pick it up and after we drop it off.
Dry Cleaning FAQ
Yes, absolutely. See our dry cleaning page for more info.
Yes, you can have us come pick up only your dry cleaning. However, since we take laundry, too, you might find it more convenient to bundle your laundry and dry cleaning together.
Please bag and label your dry cleaning and laundry separately so that we know which is which.
We partnered with Ortega Cleaners so that you can bundle your dry cleaning and laundry in one order.
Any orders involving dry cleaning will require 72 hours to complete.
Still Have Questions?
Contact Doho Laundro directly and we'll walk you through pricing, scheduling, or anything else you need to know before your first order.